Terms and Conditions

These terms apply to your use of the Dearwhisker website (dearwhisker.com) and any purchase you make from us. By using our site or placing an order, you agree to these terms.

1. Orders

All orders are subject to availability and acceptance. We may cancel an order and issue a full refund if an item is unavailable, if there's a pricing or listing error, or if we suspect fraud.

2. Prices and payment

Prices are listed in US dollars and may change at any time before you order. Payment is processed securely at checkout through Shopify. You agree to provide accurate billing and shipping information.

3. Shipping, returns and refunds

Shipping is covered by our Shipping Policy, and returns and refunds are covered by our Return Policy.

4. Product information and use

We do our best to describe and picture products accurately, but colors may look slightly different on screen, and sizes are approximate. Please follow the sizing guides and care instructions provided, and supervise your pet when using toys, harnesses, grooming tools and other products. Our products are not a substitute for advice from a veterinarian.

5. Limitation of liability

To the fullest extent allowed by law, Dearwhisker is not liable for indirect or consequential damages arising from the use of our website or products. Our total liability for any claim will not exceed the amount you paid for the product involved.

6. Website content

The text, images and design on this website belong to Dearwhisker or its suppliers and may not be copied or reused without permission.

7. Privacy

How we handle your personal information is explained in our Privacy Policy.

8. Changes to these terms

We may update these terms from time to time. The version posted on this page at the time of your order applies to that order.

9. Governing law

These terms are governed by the laws of the State of Colorado, United States.

10. Contact

Questions about these terms? Email us at support@dearwhisker.com.